As an Inbox Manager at LeadStatic, your role encompasses responding and managing conversations with leads from our clients campaigns. This fully remote, full-time contract position offers the opportunity to work with successful B2B businesses worldwide.
LeadStatic is a B2B Lead Generation Agency that operates on a performance model, generating leads for clients who pay per lead. We prioritize long-term partnerships and strive to create a streamlined system that enables every team member to excel. With a 100% remote work environment, we offer top-of-market pay and bonuses based on performance.
Our clients are growth-oriented, successful B2B businesses from various industries. They value their time and require a reliable lead generation partner that delivers results and generates a great return on investment (ROI).
Inbox Managers's Mission: Manage and nurture leads from our clients campaigns to convert them into Leads
- Professionalism, maturity, and reliability to meet the expectations of LeadStatic
- Strong communication skills in verbal and written English.
- Highly resourceful team player who meets deadlines and follows through on commitments.
- Tech-savviness and a quick learner of new technologies and software.
- Intelligent, adaptable, and problem-solving mindset.
- High-performing individual with a desire to achieve and grow financially.
- Process orientatedCan thrive in a fast paced environmentIs comfortable in a role that is extremely repetitive
- Availability to work from 9am to 5pm EST.
- Professional remote work setup including reliable internet, high-quality audio and video equipment, quiet space, clear background, and good lighting.
As a Inbox Manager, your responsibilities include:
- Categorizing all responses from our clients cold email campaigns
- Submitting any qualified leads to our clients
- Sending any responses to our clients for assistance when we don't have the capacity to answer the email
- Leveraging the clients response to create compelling responses to convert the lead
- Uploading and managing our clients Do-Not-Contact list
- Following any manual processes for our subsequences if necessary or needed
- Setting up clients in Smartlead (subsequences, webhooks, and adding them to the white label)
Identifying processes and systems to increase our conversion rates and minimize errors
- Expertise in Smartlead or Airtable.
- Experience working in an Outbound Agency.
- Wide-ranging B2B experience across multiple industries.
- Entrepreneurial experience.
Inbox Manager --> Senior Inbox Director
We’re a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same:
Daily
Categorize all new replies from our clients campaignS
chedule emails for all future replies
Forward replies for all referral emails
Submit any leads to our clients
Check Smartlead to make sure all responses for the day have been categorized
Weekly
Check to make sure that leads are being enrolled into the subsequence
Update the DNC for any clients
As needed
Send replies to clients for leads that can't be categorized
Nurture leads that haven't converted from our subsequences
Add the subsequences for all new campaigns
Create the client in Smartlead and set up their webhook
Within 7 Days
Complete your new hire onboarding.
Understand all technology used in LeadStatic
Understand how to categorize all replies according to the response
Within 14 Days
Start managing all client replies within Airtable
Submit leads to clients as they come
Within 30 Days
Understand how to send custom replies to leads
Understand how to set up subsequences in Smartlead
Manage the entire Inbox Management process (with no hiccups)
And beyond
help us to continue building better processes (and systems) around inbox management to convert more responses to leads
Initial Application: 5 minute
sInitial interview: 15 minutes
LeadStatic Assessment: 1-2 hours, maximum.
Final Call With Leadership Team
We like to move fast; our hiring process end-to-end typically takes an average of 2-3 weeks. If we think it’ll take longer, we’ll proactively let you know.
We’ve tried to strike a balance between giving you enough detail to decide whether you think this role might be a good fit for you and not completely drowning you in information. We genuinely love our jobs, and we want to make sure that when you click the Apply button, it’s because you’ve read everything above and have come to the conclusion that you might like this job, too.And like we said above: even if you don’t meet 100% of our wishlist above, we encourage you to apply anyway. We view every application we receive as a chance to meet someone awesome.And finally: we are committed to creating a safe, inclusive environment for each and every one of our employees. We believe that our differences make us stronger, smarter, and more curious, and we take active steps each and every day to live our lives in a way that embodies those beliefs. We provide equal opportunity to all employees, and will never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or parental status, or disability.
